Expert services

Surpass provides value-added services to help you in a variety of situations, in particular – but not exclusively – how your business needs relate to Surpass products and services.

You could benefit from consultancy if:

You need help completing the customer funded change request form (e.g. you know you need a product change in the Surpass Platform but you’re not quite sure what or where).
You have an assessment-related business problem that you want us to help investigate and make recommendations for.
You need support integrating with the Surpass API.
You want to compare Surpass products with other tools, produce gap analysis documentation, etc.

What we have to offer

We have a team of Business Analysts and Solutions Architects who can help you better understand the Surpass products and how you can get the most from them in your qualifications and assessment programmes.

Our Consultancy Services will help you with your assessment-related business challenges, offering you guidance when submitting changes into the Surpass product development process, producing reports advising you on different approaches to handling changes in regulation or working with you to help define projects for large-scale changes in the Surpass Platform to support completely new qualifications or assessment approaches.

Our team of specialists

All members of our team are assessment technology specialists, so you’ll always receive a highly experienced and skilled service from us. We know how important it is to get things right when it comes to assessment and just how painful it can be if things go wrong. We’re here to provide you with as much support as you need to get assessment technology right first time.

Customers are offered a free initial consultation to determine how much you want us to be involved with your project and what services you need. You can choose from our pre-defined services or we can offer you a customised set of services. Then, before we go further, we’ll agree exactly what the work will be and what it will cost.

All of our expert services are available to you. Whether you’re new to us or a familiar face, you’ll receive the same high levels of service and expertise. If you’re a new Surpass customer, we have some services specifically intended to get you up and running quickly with our products. You can buy services one at a time, or you can buy a portion of time to use on services as and when you need them.

Request consultancy

Please complete all of the fields on this form and click submit to send it to us. Once you’ve submitted the form, we’ll send you an automated e-mail to confirm we’ve received your request.

Please describe what you would like us to help you with. Consider providing information such as:

Background to the organisation, assessment programmes or qualifications that the consultancy will be related to.
What you want to understand more about through the consultancy.
What you hope to be delivered through the consultancy activities (for example, a full report on benefits and drawbacks of different scenarios among your options for change).

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